After Sales Support
After Sales Support & Return Polices
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and re-saleable in the same condition that you received it. It must also be in the original packaging.
To complete your return, please call us and we will supply a refund number that you can supply with your returned item. We require a receipt or proof of purchase.
Non-returnable items:
Electrodes
Some health and personal care items
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
We will let customer service handle your problem, please fill in your information and describe your problem in detail, via our E-mail ([email protected]) .
